Our Key Values

PATIENTS
We believe our patients are unique and valued individuals……
therefore, we seek to preserve their independence, dignity and quality of life and to respond sensitively to their preferences for practical and spiritual support.
 

FAMILIES
We believe families, friends and carers have needs too……………

therefore, we provide an environment where they feel accepted and safe and we offer support and help during the patient’s illness and during the time of bereavement.
 
COMMUNITY
We believe in the need to share knowledge of Palliative Care and to ensure the highest standards are practiced and maintained…..
therefore, while respecting and working with all disciplines and agencies in the areas of our concern, we prepare, promote, and provide educational programmes in the principles of Palliative Care, for the benefit of the wider community.

 
INTEGRITY
We believe integrity is the foundation of all our relationships…..

therefore, we will expect all of our employees and volunteers to be honest and sincere with whomever they may come into contact in the name of the Malta Hospice Movement.
 
STAFF AND VOLUNTEERS
We believe that a multi-disciplinary team of well trained, highly motivated staff and volunteers is the most important means of offering the level of service to which our patients are entitled…..
therefore, for our team, we select, train and recognise staff and volunteers who place patient needs first.
 
MANAGEMENT
We believe in the necessity of effective management for the development of teams of people to accomplish stated objectives…..

therefore, leadership qualities and a demonstrated ability to develop and achieve objectives are primary criteria by which we select and evaluate managers.
 
PLANNING
We believe planning is vital for the development of any organisation…..
therefore, we use research, planning, audit and review as management tools to help us maintain high standards of care and to continually develop the services we provide.
 
FINANCES
We believe that our ability to maintain a high level of service to our patients depends largely on the funding we receive…..

therefore, we manage funds with utmost care and operate with transparency in order to ensure the continued confidence of the community.