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Volunteer Receptionists are needed to support the Hospice Team on a weekly basis at the Hospice Offices, during weekdays, both in the morning and in the afternoon.
The role will involve:
- Greeting customers in a friendly and professional manner
- Handling all incoming queries via phone, and at the desk
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time.
- Handling all incoming requests, and deliveries to the offices
- General front office duties as required.
- Assisting the team with general administrative tasks, including the issuing of receipts.
- Assisting the team with the coordination of the travel arrangements for Hospice Patients.
Requirements:
- Excellent verbal communication
- Good telephone communication etiquette
- Organized and resourceful
- Customer-focused
- Active listener
- Fluent in both Maltese and English
- Computer literate
- Flexible, and able to work well within a team.
- Working on a weekly shift basis.
Training, as well as further details, will be provided to those persons interested in the role. For more information, please get in touch at phillip.zammit@hospicemalta.org or call on 21440085. We look forward to hearing from you.
