Receptionist

At Hospice Malta we are dedicated to provide the best possible quality of life to patients and their families when active treatment is no longer an option. We are seeking to recruit an enthusiastic individual possessing people friendly skills in order to manage the front office area of St Michael Hospice in Sta Venera in a professional and compassionate manner.

The principles we embrace are:

  • Readiness to help
  • Eager to learn and share
  • Act with compassion
  • Committed team player
  • Holds high professional standards

If you identify with these principles and aspire to be part of our team that delivers personalized care through dedicated professionals and responds effectively to the community’s palliative needs, then this opportunity may be the right fit for you.

The role of the receptionist is integral to welcomes patients, families, staff, volunteers and other visitors in a friendly manner while providing guidance and support and carry out daily administrative work and incoming calls.

Duties and Responsibilities

  • Welcomes patients, families, staff, volunteers and other visitors in a friendly manner while providing guidance and support;
  • Carry out daily administrative work, including incoming calls;
  • Operate digital equipment installed at reception according to the needs of Hospice Malta;
  • Ensures upkeep at the reception area;
  • Maintains records of visitors as well as calls received;
  • Communicating with clients in a professional, compassionate and sensitive manner;
  • Ensuring that any type of delivery is properly distributed within the Hospice team;
  • Ensuring that the reception is manned at all times;
  • Knowledgeable about services and procedures at Hospice Malta;
  • Perform any other duties which may be given from the coordinator or chief from time to time.

Key attributes

  • 2 years work experience in a front office setting preferably in a social and/or healthcare setting
  • Excellent customer care service skills
  • Excellent command of written and spoken Maltese and English
  • Proficient in IT and Microsoft applications
  • Be knowledgeable in handling office equipment
  • Be a team player, flexible and organised
  • Able to work on own initiative
  • Professional attitude and appearance
  • Availability to work all week including weekends on a shift basis.

Qualifications & Experience:

  • The ideal Candidate needs to be in possession of a valid driving licence.

 Remuneration

A fair and competitive remuneration package is being offered commensurate with the successful candidate’s knowledge and experience.

Contract, Location and Benefits:

  • A full-time position based in Santa Venera
  • Well-being initiatives including free health insurance cover
  • Training

Kindly submit application to hr@hospicemalta.org