Receptionist

Aims

  • To manage the front office area of St Michael’s Hospice in Sta Venera

 

Responsibilities

  • Welcomes patients, families, staff, volunteers and other visitors in a friendly manner while providing guidance and support;
  • Carry out daily administrative work, including incoming calls;
  • Operate digital equipment installed at reception according to the needs of Hospice Malta
  • Ensures upkeep at the reception area
  • Maintains records of visitors as well as calls received
  • Communicating with clients in a professional, compassionate and sensitive manner
  • Ensuring that any type of delivery is properly distributed within the Hospice team
  • Ensuring that the reception is manned at all times.
  • Knowledgeable about services and procedures at Hospice Malta
  • Perform any other duties which may be given from time to time

 

Qualifications and Requirements

  • 2 years work experience in a front office setting preferably in a social and/or healthcare setting
  • Excellent customer care service skills
  • Excellent command of written and spoken Maltese and English
  • Proficient in IT and Microsoft applications
  • Be knowledgeable in handling office equipment
  • Be a team player, flexible and organised
  • Able to work on own initiative
  • Professional attitude and appearance
  • Availability to work all week including weekend on a shift basis.

Kindly submit application on hr@hospicemalta.org by Friday 27th April  2024.

Hospice Malta is an equal opportunities employer.